Shipping and Delivery
All shipping are dispatched by our dedicated third party courier services. We deliver to all addresses within all states and territories within Australia. However, we do not ship prescription medications overseas due to strict custom regulation.
We aim to dispatch our items within 48 hours. However, prescription item will not be shipped until veterinary approval has been granted.
我们可以邮寄中国。请微信联系。谢谢！
| Area |
Standard (3-5 business days) |
Express (2 business days) |
| Metropolitan | Calculate at checkout | $ 15 |
| Regional | Calculate at checkout | $ 30 |
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Refrigerated item (eg Caninsulin, Optisulin, Solensia, Cytopoint, Cartrophen, Synovan, Beransa) For the optimal efficacy of refrigerated items, we STRONGLY RECOMMEND LOCAL PICKUP as these products may be compromised if not transported in a temperature-controlled environment, and we assume no responsibility for breaches of integrity during shipping. If you reside in a metropolitan area, please call us to discuss express shipping options. Your pet's health is our top priority, and we're here to assist you. IMPORTANT NOTE: By selecting cold shipping for your item, you acknowledge and agree to abide by our Cold Shipping Terms & Conditions outlined below:
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